Important Information: PDPA and Your Privacy
Our website is hosted by HubSpot Inc., a USA Company, and HubSpot is compliant with the following standards:
TRUSTe Privacy Seal
HubSpot complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. HubSpot has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view HubSpot's certification, please visit http://www.export.gov/safeharbor.
1. Important Information
1.2. Contact Us
2. Use of the Hubspot
2.1. How we use HubSpot
2.3. Sensitive Information
We do not collect, manage, or process Sensitive Information - this refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.
3. Information We Collect
3.1. When You Visit our Websites or Landing Pages
You are free to explore the Websites or landing pages without providing any information about yourself. When you visit the Websites/landing pages or register for a download or service, we request that you provide Personal Information about yourself, and we collect Navigational Information.
3.2. "Personal Information"
This refers to any information that you voluntarily submit to us and that identifies you personally, including business contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites or landing pages, and information about you that is openly available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
3.3. "Navigational Information"
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below.
3.5. Payment Information
If we collect payments, we will do so by using third party PCI-compliant service providers and do not retain any payment information such as credit card numbers or bank account information.
3.6. Information About Children Under 13
The Websites and landing pages are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at firstname.lastname@example.org, so that we may delete the information.
4. How We Use Information We Collect
4.2. We Never Sell Personal Information
We will never sell your Personal Information to any third party.
4.3. Use of Personal Information
4.4. Use of Navigational Information
We use Navigational Information to operate and improve the Websites/Landing Pages. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about our company or products/services.
4.5. Customer Testimonials and Comments
We may post customer testimonials and comments on our Websites/Landing Pages, which may contain Personal Information after obtaining each customer's consent via email prior to posting the customer's name and testimonial.
4.6. Use of Credit Card Information
We will not ask you for credit card or bank account details. We use a third-party service provider to manage credit card and payment processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
4.7. Service Providers
We employ other companies and people to provide services to visitors to our Websites/Landing Pages and our customers, and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
4.8. Security of your Personal Information
Our service provider, HubSpot uses a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
4.9. Social Media Features
4.10. External Websites
4.11. Public Forums
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites/Landing Pages if you so request, as described in "Opting-Out and Unsubscribing" below.
4.12. Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services. We will delete this information from the servers at an earlier date if you so request, as described in "Opting-Out and Unsubscribing" below.
4.13. International Transfer of Information
4.14. Corporate Events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered us.
4.15. Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process of Singapore or jurisdiction.
5. Navigational Information
We use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website. Via HubSpot, we keep track of the Websites/Landing Pages you visit in order to determine what portion of the website is the most popular. This data is used to deliver customized content and promotions in the website or landing pages to customers whose behavior indicates that they are interested in a particular subject area.
6. Opting Out and Unsubscribing
6.1. Reviewing, Correcting and Removing Your Personal Information
If you provide us with your Personal Information, you have the following rights with respect to that information:
To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be removed from any solicitation list that we use
To request that your user information be deleted from our records
To opt out of being solicited by us or third parties
To exercise any of these rights, please contact us at email@example.com. We will promptly change, correct, or delete your information and notify you of the action we have taken.
6.2. Anti-Spam Policy
We do not want to inconvenience you by sending you emails that you do not want to receive. To ensure that our customer who do not wish to receive any further email from us can “opt-out”, our policy requires the inclusion in every email sent an "opt-out" mechanism and other required information. If you chose to unsubscribe or opt-out, our system will prevent us from sending any further emails until you re-permission us to do so by completing a form or in writing.
6.3. To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, or by sending us email us at firstname.lastname@example.org. Customers cannot opt out of receiving transactional emails related to their account with us such as billing or invoices.
Rev. July 2, 2014